Privacy Statement

Monadnock Plush Studio LLC (“we,” “us”) operates this DouglasB shop. This statement explains how we collect, use, and look after personal information when you browse, place an order, or write to [email protected].

Information we gather

When you check out we collect the name, shipping address, email, and phone needed to complete the sale. Account pages store order history. Server logs keep the usual technical details (browser, IP, pages viewed) so the site stays secure and useful.

How we use it

We use this information to fill orders, answer questions, send the updates you signed up for, and meet tax or shipping rules. We do not sell customer lists. Card numbers are handled by our payment processor and are not stored in our catalog database.

Cookies

The cart and checkout need cookies to remember what you added. Optional analytics cookies, if used, only help us see which collections are popular. You can block non-essential cookies in your browser without losing the ability to buy.

Sharing

Carriers receive the address needed to deliver a package. Payment partners receive the amount and billing details required to charge the card. We share information when the law requires it.

Your choices

Write to [email protected] or call +1 (603) 357-2841 to review, correct, or delete a customer record, or to leave the newsletter. Residents of places with extra privacy laws may also ask for a copy of the data we hold or tell us not to sell personal information (we do not sell it).

Children

This store sells toys for families. We do not knowingly collect personal information from children under 13 without a parent’s involvement at checkout.

Questions about this statement can be sent to Monadnock Plush Studio LLC, 48 Court Street, Suite 210, Keene, NH 03431, United States.